Troy brings over six years of experience working in a secondary school environment, with three of those years dedicated to supporting key operational areas such as Academic Management, Admissions, Assessment, Attendance, Behaviour Management, Cover, System Administration, Reporting, and Timetabling. He has over five years of hands-on experience providing support to both primary and secondary schools using SIMS and Arbor MIS, guiding them through daily operations and key annual processes including Census returns, assessments, admissions, and end-of-year procedures. Troy is Arbor-accredited and has played a vital role in helping primary schools transition to a new MIS. He delivers tailored online Census briefings, supports end-of-year processes, and provides on-site consultations. Supporting Multi Academy Trusts with the rollout and adoption of new MIS modules by providing guidance on adapting to system changes and identifying key focus areas to help minimise potential issues.